Privacy Policy
At Castle House, accessible from https://castlehouse.us/, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
Information We Collect:
We collect personal information that you voluntarily provide to us when you fill out forms on our site, such as your name, company name, email address, phone number, project address or ZIP code, and any files you choose to upload. We may also collect information about your use of our website through cookies and analytics tools.
How We Use Your Information:
Your information is used to respond to your inquiries, process your requests, provide customer service, and improve our website and services. Uploaded files are used solely for project evaluation and communication purposes.
File Uploads:
Files uploaded via our forms may be stored on our server or sent via email, depending on the method you choose. Files sent as email attachments are not stored on our server. We accept multiple file types (e.g., jpg, gif, pdf) and allow multiple files per submission, subject to size limits.
Sharing of Information:
We do not sell or rent your personal information. We may share your information with trusted partners or service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Data Security:
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Your Rights:
You may request access to, correction of, or deletion of your personal information by contacting us at the details provided on our website.
Changes to This Policy:
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us:
If you have any questions about this Privacy Policy, please contact us through our website’s contact form.